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The Rise of Carewashing: Superficial Corporate Caring in the Face of Real Workplace Challenges

Nural Choudhury
5 min readJun 10, 2024

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In today’s rapidly evolving business landscape, the term “carewashing” has emerged as a critical lens through which we examine corporate practices.

Carewashing refers to companies’ superficial adoption of caring initiatives designed more for public relations than substantive change. While these initiatives often come wrapped in appealing marketing campaigns, the reality for many employees, particularly those with neurodiverse conditions, remains largely unchanged.

This disconnect has led to a significant rise in employment tribunal cases, underscoring the inadequacy of carewashing as a genuine solution.

The Superficial Appeal of Carewashing

At first glance, announcing mental health days, wellness programs, and flexible working policies with much fanfare is a positive trend. These initiatives are spotlighted in corporate communications, projecting an image of a caring and supportive work environment.

However, to address employee issues, embedding these practices into the company’s core values and daily operations is necessary. The superficial nature of carewashing is exposed when employees continue to experience high levels of stress, inadequate support, and…

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Nural Choudhury
Nural Choudhury

Written by Nural Choudhury

A design leader with over 20 years of exp crafting digital products and experiences. Talk to me about Design systems, Product Design, CX, DEI and emerging tech

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